Shipping policy
Thank you for choosing ZenLicense. We specialize in digital software delivery, which means you get your products faster than anywhere else.
1. Instant Digital Delivery All products sold on ZenLicence are digital. No physical product (CD, DVD, or USB) will be shipped to your home or office.
2. Delivery Method & Time
-
Instant Delivery: Once your payment is confirmed, your license key and installation instructions will be sent instantly to the email address you provided during checkout.
-
Email Confirmation: You will receive an order confirmation email followed by a second email containing your digital key.
-
Delivery Time: In 99% of cases, delivery is immediate (within seconds). If you do not see it in your inbox after 5 minutes, please check your Spam/Junk folder.
3. Shipping Costs Since all deliveries are digital, there are no shipping fees or hidden taxes. Delivery is 100% Free worldwide.
4. Wrong Email Address If you realize you entered the wrong email address, please contact us immediately via our Live Chat or email at support@zenlicence.io. If the key hasn't been sent yet, we will update it for you.
5. System Requirements Before purchasing, please ensure your computer meets the minimum system requirements for the software. Since delivery is instant and digital, we cannot cancel orders that have already been delivered due to system incompatibility.
Contact Us If you have any questions about your delivery, we are here to help: Email: support@zenlicence.io Support: 24/7 via Website Chat