Shipping policy

Thank you for choosing Zen Licence. We provide instant digital delivery for all our software license keys and digital products.

1. Delivery Method & Format

  • Instant Electronic Delivery: All orders are fulfilled digitally. There are no physical shipments, postal deliveries, or shipping fees.

  • Delivery Channel: Your activation key, download instructions, and invoice are sent directly to your email inbox automatically within seconds of completing checkout.

2. Fulfillment Timeframe

  • Processing Time: Automated delivery is processed instantly 24/7. In rare cases requiring manual verification, orders are processed within 1 to 2 hours.

  • Access Window: Because delivery is digital, products are available immediately upon successful payment confirmation.

3. Shipping Costs & Regions

  • Shipping Cost: Free ($0.00) on all digital orders worldwide.

  • Geographic Availability: Digital delivery is available globally, with no geographical restrictions for receiving your product keys via email.

4. Order Issues & Support

  • Non-Receipt of Email: If you do not see your license key email in your inbox within a few minutes of purchase, please check your Spam/Junk folder or contact us immediately.

  • Incorrect Email Address: If you entered an incorrect email address during checkout, contact us at support@zenlicence.io with your order details so we can securely resend your license to the correct address.

5. Contact & Support Information For fulfillment inquiries, re-sending keys, or technical assistance:

  • Business Name: Zen Licence

  • Operating Address: Sonneberger Straße 18 28329 Bremen, Germany

  • Email: support@zenlicence.io

  • Phone/WhatsApp: +1 440 530 9774

  • Support Hours: 24/7 (Monday – Sunday)