FAQ

1. What types of products do you offer?
Zen Licence offers genuine digital software licenses and activation keys, including Windows operating systems and Microsoft Office productivity suites, delivered instantly via email.

2. How are digital products delivered and how long does it take?
All products are delivered digitally. There are no physical shipments or postal fees. Once your payment is successfully processed, your activation key, download instructions, and invoice are sent automatically to your email inbox within seconds.

3. What is your return and refund policy?
Due to the electronic nature of software license keys, digital product return and refund requests must be submitted within 30days of purchase. Every key is backed by our activation guarantee; if you experience an unresolved technical issue, our support team will assist you or issue a refund in accordance with our Return and Refund Policy.

4. How do I activate my software?
Along with your digital license key, you will receive clear, step-by-step activation instructions in your email. If you need any assistance during the setup process, our support team is available 24/7 to help you activate your product.

5. How can I contact customer support?
Our customer support team is available 24/7. You can reach us by email at support@zenlicence.io or via phone/WhatsApp at +1 440 530 9774.

Disclaimer: Zen Licence is an independent software reseller and is not affiliated with or operated by Microsoft Corporation. All product names, trademarks, and registered trademarks are the property of their respective owners.