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OVERVIEW Welcome to Zen Licence! The terms "we", "us" and "our" refer to Zen Licence. Zen Licence operates this store and website, including all related information, content, features, tools, products, and digital services in order to provide you, the customer, with a curated shopping experience (the "Services"). Zen Licence is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the digital products or software licenses we offer, you may be asked to provide certain information, such as your email address, billing, and payment information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS & DIGITAL LICENSES We specialize in digital software licenses and activation keys delivered electronically. We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that product appearance or system requirements may differ based on your specific device configuration. We do not warrant that the performance or compatibility of any software products purchased by you will meet your expectations beyond standard manufacturer specifications. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS When you place an order, you are making an offer to purchase a digital product. Zen Licence reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Zen Licence confirms acceptance via electronic delivery of your license key or order confirmation. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as digital license keys cannot be cancelled or returned once delivered and viewed, except as specified in our Refund Policy. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail or phone number provided at the time the order was made. Your purchases are subject to return or exchange solely in accordance with our Refund and Return Policy. You represent and warrant that your purchases are for your own personal or business use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include applicable taxes. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
SECTION 5 - DIGITAL DELIVERY & FULFILLMENT
5.1 Instant Electronic Delivery: All software license keys and digital products purchased on Zen Licence are fulfilled electronically. There are no physical shipments or postal deliveries.5.2 Delivery Timeframe: License keys, download links, and order documentation are delivered automatically to your email inbox within seconds of completing checkout. 5.3 Access Responsibility: You are responsible for ensuring that the email address provided during checkout is accurate and active. Comprehensive details regarding our fulfillment procedures are outlined in our Delivery Policy.
SECTION 6 - INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Zen Licence, its affiliates or licensors and are protected by international patent, copyright and other intellectual property laws. These Terms permit you to use the Services for your personal or internal business use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Third-party trademarks, such as Microsoft, Windows, Office, and macOS, belong to their respective owners and are used strictly for identification and compatibility purposes under independent reseller rights.
SECTION 7 - OPTIONAL TOOLS You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk
SECTION 9 - RELATIONSHIP WITH SHOPIFY Zen Licence is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Zen Licence. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Zen Licence, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Zen Licence.
SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
SECTION 11 - FEEDBACK If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose. You represent and warrant that you own or have all necessary rights to all Feedback you provide.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES You may access and use the Services for lawful purposes only. You may not access or use the Services for any unlawful purpose, to violate any regulations or laws, to infringe upon intellectual property rights, to transmit false information, to distribute malware, or to use any automated scraping tools, bots, or unauthorized agentic AI tools to bypass our site security. We reserve the right to suspend or terminate your account at any time without notice for violations.
SECTION 14 - AGENTS This section applies if you use or deploy automated software, bots, or services ("Agents") to interact with our Services. Agents must transparently identify themselves in HTTP user agent strings as "Agent/[agent name]" and must not mimic human behavior, bypass CAPTCHAs, or circumvent access restrictions.
SECTION 15 - TERMINATION We may terminate this agreement or your access to the Services in our sole discretion at any time without notice. Provisions regarding Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Indemnification shall survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES EXCEPT AS EXPRESSLY STATED BY Zen Licence, THE SERVICES AND ALL DIGITAL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
SECTION 17 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Zen Licence, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY DIGITAL PRODUCTS PROCURED USING THE SERVICES.
SECTION 18 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Zen Licence, Shopify, and our affiliates, partners, officers, directors, employees, and agents from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of your breach of these Terms of Service or your violation of any law or rights of a third party.
SECTION 19 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or enforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed.
SECTION 20 - ENTIRE AGREEMENT These Terms of Service and any operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service.
SECTION 21 - GOVERNING LAW These Terms of Service shall be governed by and construed in accordance with the applicable laws governing the jurisdiction where Zen Licence operates.
SECTION 22 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
SECTION 23 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at support@zenlicence.io.
Business Name: Zen Licence
Business Representative: Cagri Kemal Aktürk
Address: Sonneberger Straße 18 28329 Bremen, Germany
Email: support@zenlicence.io
Phone/WhatsApp: +1 440 530 9774
Support Hours: 24/7 (Mon–Sun)